Telephone Interview(From Library) 1.接电话第一句不是hello,而是： This is Grace. Grace speaking. Good morning/afternoon, this is Grace. 如果对方先说： May I speak to Grace? Answer:This is she(he) This is she speaking. 2.如果太吵 a)关门 Thank you for calling, Ms Grace, Could you hold for a minute while I close the door? b)换房间 Would you wait for a moment so that I can take this… Read More