29/3/2010 11:00-12:30
- There is a drought in many parts of China.
There is a severe shortage of water. Water is being rationed in the cities.
In Singapore the situation is completely different.
There is plentiful supply of water.
Although water
29/3/2010 11:00-12:30
29/3/2010 9:00-10:30
1.接电话第一句不是hello,而是:
This is Grace.
Grace speaking.
Good morning/afternoon, this is Grace.
如果对方先说:
May I speak to Grace?
Answer:This is she(he)
This is she speaking.
2.如果太吵
a)关门
Thank you for calling, Ms Grace, Could you hold for a minute while I …